Vendor Approval

The vendor approval process ensures that all vendors listed in the Dream Planner directory meet quality standards. Every new vendor submission goes through an admin review before becoming visible to planners.

The Approval Queue

When a vendor completes the onboarding wizard and submits their profile, it appears in the approval queue. Navigate to the Vendor Approval section in the admin portal to see all pending submissions.

Each entry in the queue shows:

• Business name
• Categories
• Location
• Date submitted

Reviewing a Vendor Submission

Click on a pending submission to see the full details:

1. Business profile — Business name, bio, contact details, and website.
2. Categories — The service types the vendor offers.
3. Location — The area they serve.
4. Pricing — Their stated price range.

Review the information for completeness, accuracy, and professionalism.

Approving a Vendor

If the submission looks good:

1. Click Approve.
2. The vendor is immediately verified and their profile appears in the public directory.
3. A verified badge is added to their listing.
4. The vendor can now be found by planners browsing or searching the directory.

Rejecting a Vendor

If the submission has issues:

1. Click Reject.
2. Provide a reason for the rejection. Be specific so the vendor knows what to fix — for example, “Bio is too short” or “Please provide a valid website URL.”
3. The vendor is notified and can update their profile and resubmit.

Tip: When rejecting, give actionable feedback. A clear reason helps the vendor fix the issue and resubmit quickly, rather than guessing what went wrong.

What Happens After Approval

Once approved:

• The vendor’s profile is live in the public directory with a verified badge.
• Planners can find the vendor through search and category browsing.
• Planners can send enquiries to the vendor through the messaging system.
• The vendor can be added to events.